How bdtbit collects, uses, stores, and protects your personal data — written plainly so you know exactly where you stand.
Last Updated: January 2026
Our Commitment to Your Privacy
bdtbit takes the protection of your personal data seriously
This Privacy Policy explains what personal data bdtbit collects from you, why we collect it, how we use and store it, who we may share it with, and what rights you hold over your own data. Please read it in full before creating a bdtbit account.
This Privacy Policy ("Policy") applies to all users of the bdtbit platform accessible at bdtbit.app, including visitors who browse the site without registering and registered account holders who deposit, wager, and withdraw on the platform. References to "bdtbit", "we", "us", and "our" refer to the operator of bdtbit.app. References to "you" and "your" refer to the individual accessing or using the platform.
By accessing bdtbit.app and/or registering an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the bdtbit platform.
This Policy should be read alongside the Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of bdtbit. bdtbit reserves the right to update this Policy at any time. Material changes will be communicated via in-platform notification. Continued use of the platform after a Policy update constitutes your acceptance of the revised terms.
Our Six Privacy Commitments
The principles that guide how bdtbit handles your personal information
Minimal Collection
bdtbit collects only the personal data that is necessary for the specific purposes described in this Policy. We do not collect personal data speculatively or in excess of what is reasonably required to operate a safe and compliant gaming platform.
Purpose Limitation
Your data is used only for the purposes for which it was collected. bdtbit does not repurpose your data for unrelated activities without obtaining fresh consent where required. Account data is used to operate your account; payment data is used to process transactions.
Security-First Storage
All personal data held by bdtbit is stored on secured servers with SSL/TLS encryption in transit and AES-256 encryption
at rest. Access to personal data is restricted to authorised bdtbit personnel on a strict need-to-know basis.
No Unauthorised Sharing
bdtbit does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared with third parties only where strictly necessary to deliver our services or where required by applicable law — and only under appropriate data protection agreements.
Your Rights Are Respected
You have the right to access, correct, and in certain circumstances delete your personal data held by bdtbit. You also have the right to object to specific processing activities and to withdraw consent for marketing communications at any time. bdtbit provides clear mechanisms to exercise all of these rights.
Defined Retention Periods
bdtbit does not retain personal data indefinitely. We maintain clear internal retention schedules and delete or anonymise personal data once the purpose for which it was collected has been fulfilled and no legal obligation to retain it remains.
What Personal Data We Collect
A transparent breakdown of the data categories bdtbit processes
bdtbit collects personal data through several channels: directly from you when you register an account or complete identity verification; automatically through your use of the platform; and from third-party service providers where necessary to deliver our services.
Identity Data
Full legal name, date of birth, gender, national identity card number or passport number, and photograph (where submitted for KYC verification).
Contact Data
Mobile phone number, email address, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh) and postal code.
Financial Data
Transaction history, deposit amounts in BDT, withdrawal amounts, payment method identifiers (e.g., bKash account number, Nagad wallet ID, Rocket account reference, Upay ID, bank account details). Full card numbers are not stored.
Gaming Activity Data
Bet history, game session logs, wager amounts, outcomes, bonus usage, session duration, and responsible gaming tool activations (deposit limits, self-exclusion requests).
Technical Data
IP address, device type and model, operating system version, browser type, time zone (Bangladesh Standard Time, UTC+6), and session cookies.
Communications Data
Records of live chat conversations, support ticket correspondence, and any communications sent to [email protected], retained for quality assurance and dispute resolution purposes.
Sensitive data: bdtbit does not intentionally collect special-category sensitive personal data such as health records, political opinions, or biometric data beyond the identity documents required for KYC verification. Where any sensitive data is submitted incidentally (for example, in a support message), it is handled with heightened care and is not retained beyond the period necessary to resolve the relevant matter.
How We Use Your Data
The lawful bases and specific purposes for which bdtbit processes personal data
1 Account Registration and Management
We process your identity and contact data to create and maintain your bdtbit account, verify your age (21+ requirement), authenticate your logins, and communicate account-related notices. This processing is necessary for the performance of the contract between you and bdtbit.
2 Identity Verification (KYC)
We process identity documents and financial information to verify your identity and comply with anti-money laundering obligations. This processing is necessary for compliance with applicable legal and regulatory requirements. Failure to complete KYC verification may result in withdrawal restrictions or account suspension.
3 Payment Processing
We process your financial data to facilitate deposits via bKash, Nagad, Rocket, Upay, and supported bank channels, and to process your withdrawal requests to the same verified payment methods. Payment processing data is shared with the relevant payment service providers solely for transaction execution.
4 Platform Operation and Security
We process technical data and gaming activity data to detect fraud, prevent money laundering, identify suspicious betting patterns, maintain platform integrity, and ensure compliance with our Terms & Conditions. This processing is in bdtbit's legitimate interest to operate a fair and secure platform.
5 Responsible Gaming Monitoring
We process gaming activity data to monitor for indicators of problem gambling behaviour, apply self-imposed limits or exclusions, and fulfil our responsible gaming obligations. Players who set self-exclusion through bdtbit are removed from all marketing lists with immediate effect and their exclusion is applied across all platform access points.
6 Customer Support
We process communications data and account data to respond to your support queries, resolve disputes, and improve our service quality. Support communications may be monitored or recorded for training and quality assurance purposes. Agents have access only to the account data necessary to resolve the specific query they are handling.
7 Marketing Communications
Where you have given consent, we may use your contact data to send promotional offers, bonus notifications, and platform updates via SMS or email. You may withdraw consent to marketing at any time by contacting [email protected] or by adjusting your account notification preferences. Withdrawal of marketing consent does not affect your ability to use the platform or receive transactional communications.
How We Share Your Data
The limited circumstances under which bdtbit discloses personal data to third parties
bdtbit does not sell personal data. We share personal data with third parties only in the following specific circumstances, and only to the extent necessary for the stated purpose:
8 Payment Service Providers
Transaction data is shared with bKash, Nagad, Rocket, Upay, and supported bank partners solely to process deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the data they process on their own platforms. bdtbit shares only the minimum data required for transaction execution.
9 Game Content Providers
Certain game titles on bdtbit are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Session data may be shared with these providers to enable game delivery and outcome verification. Game providers do not receive your identity or financial data beyond what is technically required for game session initialisation.
10 Legal and Regulatory Disclosure
bdtbit may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or legal process. In such cases, bdtbit will disclose only the data specifically required by the relevant legal demand and will, where permitted by law, notify the affected account holder.
11 Fraud Prevention and Security Partners
bdtbit may share technical data and account activity indicators with fraud detection and identity verification service providers to protect the platform and its users from fraudulent activity. All such providers are bound by data processing agreements that restrict their use of shared data to fraud prevention purposes only.
Important: bdtbit will never share your personal data with advertisers, data brokers, social media platforms, or any entity for the purpose of targeted advertising or commercial profiling without your explicit consent.
Cookies and Tracking Technologies
How bdtbit uses cookies to deliver a functional and personalised experience
bdtbit uses cookies and similar browser-based technologies to operate the platform, remember your session, and improve your experience. A cookie is a small text file placed on your device by the bdtbit website. Cookies do not contain executable code and cannot access other files on your device.
Essential Cookies
Required for platform operation. These enable your login session, maintain your account state during a visit, and support security functions. They cannot be disabled without breaking core platform functionality.
Functional Cookies
Remember your preferences such as language setting and responsible gaming tool configurations across visits. Disabling these may reduce personalisation quality but will not prevent platform use.
Analytics Cookies
Collect aggregated, anonymised data about how users navigate the platform — pages visited, session duration, and feature usage — to help bdtbit improve the platform experience. No individually identifiable data is used for analytics.
Session Expiry
bdtbit session cookies expire when you close your browser. Persistent preference cookies expire after 90 days or when you clear your browser data, whichever is earlier.
You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging in and using core platform features. bdtbit does not use third-party advertising cookies or cross-site tracking pixels.
Data Retention
How long bdtbit keeps your personal data
bdtbit retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. The following general retention periods apply:
Active Accounts
Account and identity data is retained for the duration of the account relationship plus a minimum of 5 years after account closure to meet anti-money laundering record-keeping requirements.
Transaction Records
All deposit and withdrawal records are retained for a minimum of 5 years from the date of the transaction for financial record-keeping and dispute resolution purposes.
Support Communications
Live chat logs and email support records are retained for 2 years from the date of the interaction and then securely deleted unless the communication relates to an unresolved dispute.
Marketing Consent
Records of marketing consent or withdrawal of consent are retained for 3 years to demonstrate compliance with consent obligations.
Technical Logs
IP address logs and session data are retained for 90 days for security monitoring and fraud investigation purposes and then deleted or anonymised.
Your Data Rights
What you can ask bdtbit to do with your personal data
As a user of the bdtbit platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact bdtbit in writing at [email protected]. We will respond to all valid data rights requests within 30 days of receipt.
Right of Access
You may request a copy of the personal data bdtbit holds about you. We will provide this in a clear, structured format at no charge for the first request in any 12-month period.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Identity-related corrections may require you to submit supporting documentation.
Right to Erasure
You may request that bdtbit delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Erasure requests cannot be fulfilled where retention is required by anti-money laundering law.
Right to Restrict Processing
In certain circumstances you may ask bdtbit to suspend processing of your data while a dispute about its accuracy or the lawfulness of our processing is resolved.
Right to Object to Marketing
You may opt out of marketing communications at any time by contacting [email protected]. Opt-out requests for marketing are processed within 5 business days and do not affect your access to the platform.
Right to Data Portability
Where technically feasible, you may request a structured, machine-readable export of personal data you have provided to bdtbit for use with another service provider.
Data Security
Technical and organisational measures bdtbit uses to protect your data
bdtbit implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
12 Encryption
All data transmitted between your device and the bdtbit platform is encrypted using TLS 1.2 or higher (SSL). Sensitive data stored on bdtbit servers — including identity documents and financial records — is encrypted at rest using industry-standard AES-256 encryption. The padlock icon in your browser's address bar confirms that your connection is secure.
13 Access Controls
Access to personal data within bdtbit's internal systems is governed by role-based access controls. Only personnel who require access to specific data categories to perform their job functions are granted that access. All internal access events are logged and subject to periodic review.
14 Account Security
bdtbit uses hashed password storage — your password is never stored in plain text. We strongly recommend that you use a unique, strong password for your bdtbit account and enable any available two-factor authentication. You are responsible for keeping your credentials confidential; do not share your password with anyone.
15 Breach Response
In the event of a personal data breach that poses a risk to affected users, bdtbit will notify impacted account holders without undue delay and take immediate steps to contain, investigate, and remediate the breach. bdtbit maintains an internal incident response procedure to manage and document data security incidents.
Despite our best efforts, no digital platform can guarantee absolute security. We encourage you to report any suspected security vulnerability or unauthorised account activity to [email protected] immediately.
Contact and Policy Updates
How to reach us and how we handle changes to this Policy
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how bdtbit has handled your personal data, please contact us in writing:
16 Privacy Contact
Email: [email protected]
Subject line: "Privacy Request – [Your bdtbit Username]"
Response time: Within 30 days of receipt of a valid written request.
Live Chat: Available 24/7 via the bdtbit Login page for general privacy queries.
bdtbit reviews this Privacy Policy at least annually and whenever a material change to our data practices occurs. Where a change is material — such as a new category of data being collected or a new third-party recipient being added — we will notify active account holders via in-platform message or email at least 14 days before the change takes effect. Non-material clarifications (such as spelling corrections or improved wording with no change in substance) may be published without advance notice. The "Last Updated" date at the top of this document always reflects the date of the most recent revision.
This Privacy Policy is written and shall be interpreted exclusively in English. In the event of any conflict arising from a translation, the English-language version shall prevail.
Have a Privacy Question?
Our support team is available around the clock to help with any data-related queries. You can also read our full Terms & Conditions or explore everything bdtbit has to offer.